Volvo XC90 2015-2024 Owners Manual / Creating and registering a Volvo ID / Change of market when importing or relocating

Volvo XC90: Creating and registering a Volvo ID / Change of market when importing or relocating

If you import a vehicle or move to another country, it is important that you register the vehicle in the new market to help ensure that online services work correctly, that the vehicle meets local laws and regulations, etc.

Visit an authorized Volvo retailer

Visit an authorized Volvo retailer for assistance registering the vehicle in the new market. If you do not do this then you may experience that apps, Volvo On Call 6 , software downloads and other online services are affected and do not work correctly.

Creating a new Volvo ID in your new home market

When you relocate to another country you should create a Volvo ID in the new country.

If you have already created a Volvo ID in another country and want to use the same email address, you must first delete your Volvo ID in the region you originally created it. You can also create a new Volvo ID with another email address.

For vehicles with Volvo On Call1

Download the Volvo On Call app from the country the vehicle will be used in and link the app to your vehicle.

NOTE

Visit an authorized Volvo retailer if you have imported or relocated with your vehicle to a new country.

Available services may vary depending on market and vehicle model.

NOTE

If the vehicle is exported to another market, Volvo is not responsible for any adaptations to the vehicle in order to meet applicable requirements or laws in the country of import. For more information, see the Warranty and Service Records Information booklet or contact your Volvo workshop.

1 Applicable only to markets that have access to Volvo On Call.

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      Apps

      The App view contains apps that provide access to certain vehicle services.

      Swipe the center display screen from right to left1 to access the App view from the Home view. This view displays downloaded apps (third-party apps) as well as apps for integrated functions, such as FM radio.

      Volvo XC90. Apps

      App view. (generic illustration; basic apps vary depending on market and model)

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